Package & Benefits
Our aim is to establish and maintain an employee benefit program that makes a difference to each of our employees' day-to-day lives.
Our benefit package includes:
- Competitive starting salary
- Private healthcare will help you with the cost of visiting your dentist, optician, physiotherapist and other wellbeing costs
- Access to interest free travel loans – our interest-free loans will help you spread the cost of travel over 12 monthly payments
- Pension scheme- you’ll be automatically enrolled into our workplace pension scheme and will benefit from an enhanced company contribution
- Perkbox exclusive discount scheme
- Annual leave commences at 25 days plus bank holidays
- Buying or selling holiday scheme
- Birthday leave – an extra paid day off on your birthday each year
- Staff social club with regular social events through the year
- Refer a friend – we offer a cash reward for every new team member you refer who successfully starts in our business
Reporting Line
Reporting to the Senior Legal Practitioner – Fee Earner Team Manager
Salary
Attractive basic salary (depending on experience)
Job Location
We recognise the importance of flexibility and can therefore offer a choice of hybrid (part-remote/part-office) and entirely office based working arrangements to suit individual needs and lifestyles.
If you would like the opportunity to work from home all you’ll need is an unlimited internet connection, a workstation, and a quiet space to work. We’ll provide you with everything else.
We would of course also be happy to see you in the office if that, or a hybrid role, is your preference. First4InjuryClaims is located in Huddersfield town centre: Permanent House, 1 Dundas Street, Huddersfield, West Yorkshire HD1 2HE. We are conveniently located close to the motorway network and within walking distance of the railway station meaning we are within easy commuting distance of Leeds, Wakefield, Bradford, Dewsbury, and Halifax.
Job Type
Full Time. Permanent
About Us
An outstanding opportunity to join a growing law firm specialising in personal injury. First4InjuryClaims forms part of the First4Lawyers group, the UK’s leading legal marketing collective.
Our aim is to offer individuals an exciting and rewarding career in law. First4InjuryClaims can help you achieve your career aspirations with a clearly defined pathway to development and progression.
How we support you
We are committed to supporting your personal development at First4InjuryClaims by offering learning and progression opportunities to help you to continually grow and achieve your full potential.
To further your knowledge and skills, you will have access to ongoing technical training, mentoring and coaching. You will also work as part of a supportive and collaborative team and benefit from ongoing guidance from your team leader and colleagues to help you develop in your role.
About the role
The Multi Track Fee Earner is responsible for the handling of Multi Track claims and complex Fast Track matters from inception, or transfer, to conclusion with an upper limit of £50k, depending on experience, rising to £100k for personal development, when the business considers it appropriate.
You will be responsible for the efficient progression of the caseload and meeting the business’ expectations in the delivery of high levels of quality, attention to detail and service to your clients. In addition, you will act as a mentor to other members of the team, along with providing technical support as required.
The Senior Legal Practitioner – Fee Earner Team Manager may require you to assist them at times with team related activities or case clinics, as directed. in their absence. The Multi Track Fee Earner will work with the Senior Legal Practitioner – Fee Earner Team Manager and Operations Manager in looking for ways to improve operating systems, processes and best practices.
Responsibilities
- Undertake all key case management actions and milestones within your caseload.
- Monitor own performance to ensure that all agreed targets/KPIs are met.
- Utilise MI and the case management system to mitigate risk prevention by accurately recording Key Dates.
- Support the Senior Legal Practitioner – Fee Earner Team Manager with all activities as directed.
- Act as a mentor to junior members of the team.
- Provide ongoing technical guidance to the Team.
- Undertake case clinics to problem solve and progress outstanding issues on claims.
- Work with the Senior Legal Practitioner – Fee Earner Team Manager and Operations Manager to improve systems, processes and best practice.
- Provide feedback and embed best practice initiatives.
- Have a high level of quality and attention to detail.
- Have a clear understanding of the processing of the Intermediate Track.
- Handle a case load of complex Fast Track and multi track claims from inception, or transfer, with an upper limit or £50k, depending upon experience, rising to £100k.
- Be able to competently deal with court applications, witness statements, Precedent H, complying with Court directions, instructions to Counsel along with drafting and preparing Court Trial bundles.
Candidate Qualifications & Experience
- Experience of working with Eclipse Proclaim Management Software
- Previous experience of working within a fast-paced Personal Injury law firm is essential
- Previous experience and knowledge of the RTA Protocols
- Significant experience of dealing with complex and Multi Track claims
- The ability to work well under pressure and towards tight deadlines
- Strong organisational skills
- Highly numerate
- Ability to work to a high level of accuracy with an eye for detail
- Good communication and customer service skills
- The ability to communicate professionally at all levels within the firm
- Good time keeper
- A good team player, but also the ability to work on own initiative
- Flexible approach to work
Behaviours
You will be able to demonstrate how your personal behaviour and approach matches First4Lawyers' values as outlined below:
Quality
We are committed to delivering excellence in everything we do. The quality of our work exceeds expectations.
- You will be driven to deliver, go the extra mile and be open to learning and continual self-development.
Professionalism
At First4Lawyers we do what we say. We are knowledgeable, organised and efficient and we work hard to ensure we get the right result for our clients.
- You will be proactive and do what you say. You will be a role model and able to ‘grasp the nettle’.
Respect
We value and support our clients and our colleagues and treat everyone with dignity and respect.
- You will listen to others and value diversity.
Integrity
We work with the utmost integrity and accountability. Our stated values are reflected in our day-to-day behaviours. We set the standard in the industry and we do not cold-call.
- You will be open and honest, approachable, fair and reasonable.
Client focus
We put the client first. We are passionate about what we do. We are committed to learning about our clients and their needs so that we can add real value.
- You will value our clients and be able to build effective relationships.
Teamwork
At First4Lawyers, we work as one team to deliver excellent results.
- You will be collaborative in your approach, sharing ideas and helping colleagues to achieve targets and goals.
What happens next?
If you’re interested in working with us and want to develop your career in an exciting and rewarding environment, please apply by emailing a covering letter and CV, detailing what you will bring to this role to: Head of Personnel at [email protected]
Please note: Due to the volume of applications we receive, if you haven’t heard from us within four weeks, you should assume that you have not been successful on this occasion.
First4Lawyers is an equal opportunities employer and treats applications solely on merit.
